Customer Experience Managers
📍 Dhaka (Hybrid)
💰 Customer Success Package
🔥 Epic Responsibilities:
• Experience Excellence: Ensure world-class customer experiences across all touchpoints
• Quality Assurance: Implement comprehensive quality control measures
• Feedback Integration: Utilize customer insights for continuous improvement
• Team Leadership: Manage customer service teams across multiple brands
• Technology Utilization: Leverage AI and automation for enhanced customer support
• Performance Metrics: Track and improve customer satisfaction scores
📧 APPLICATION PROCESS
🎯 How to Apply
Email: career@quinsbd.com
Subject Format: “Position Title — Your Name — Location — Expected Salary — CV — NID — Contact Number”
📋 Required Documents
• Comprehensive CV/Resume (International format preferred)
• Cover Letter explaining your fit for global expansion
• Portfolio/Work Samples (for technical and creative roles)
• Salary Expectations and Notice Period
• References from previous international or senior roles
🏆 Selection Process
1. Initial Screening – CV and application review
2. Technical Assessment – Role-specific skills evaluation
3. Video Interview – Cultural fit and communication assessment
4. Case Study – Problem-solving and strategic thinking
5. Final Interview – Senior leadership and cultural alignment
6. Reference Checks – Professional and character verification
7. Offer & Onboarding – Comprehensive orientation program
